INSERT COIN ELUNO ARCADE SYSTEMS

ELUNO
THE BUILD

The product team's story, since the start.

▸ PRESS START

PLAYER 1: THE PRODUCT TEAM

USE ← → OR SPACE TO PLAY

WORLD 0 — THE BEFORE TIMES

We couldn't see who walked in,
what they wanted, or where any order was.

Everything ran on spreadsheets, Retool & memory.

⚠ GAME START

MISSION BRIEFING

Go AI-native.
Remove friction at every step.

👓FRAME
SELECTION
🏭WAREHOUSE
🏬STOREFRONT
HI-SCORE — ONE TEAM · 11 PRODUCTS · ONE BACKEND
0
QMS VISITS
LOGGED
0%
PRESCRIPTIONS
DIGITAL
2 DAY 12 HR
DIRECT LENS
ORDER (→ TARGET)
0%
37%
STYLED →
PURCHASED
★ LEVEL UP

We didn't just ship features.
We built visibility.

LV.1CAPTUREEvery lead & prescription, digital
LV.2TRACKEvery order visible across 16 states
LV.3SEELeaders watch conversion live
LV.4SELF-SERVEAnyone queries the business

From “we have no data” to “ask your own question.”

PLAYER 2 UNLOCKED — RETAIL TEAM

We gave the retail team eyes.

Before: no idea who walked in, what they wanted, or if they converted.
Now: every visit, interest & conversion is tracked — live, across 4 stores + a pop-up.

VISITS
5,876 visits logged
EYE TESTS
3,813 · 65% of visits
DIGITAL RX
2,277 · 60% of tests
STYLING
1,648 sessions · 941 people
LEVEL 1 — AI STYLING

Every staff member is now an expert stylist.

Face scan
FACE SCAN
AI analysis
AI ANALYSIS
Undertone
UNDERTONE
Frame feed
FRAME PICKS
37%
OF STYLED CUSTOMERS
WENT ON TO BUY
RX TIME 20m12m
PLAYER 3 UNLOCKED — FULFILMENT TEAM

We looked for a plug-and-play OMS.
Nothing fit. So we built our own.

  • OMS16-state per-item tracking
  • MAPAutomatic lens mapping → VRX / GKB
  • SENDDirect order placement to vendors
  • IRISIRIS AI — quick metrics, no SQL

Next: cut new-lens placement from 2 days to 12 hours.

2 DAYS NOW 12 HRS NEXT · NEW LENS
DIRECT-TO-VENDOR LENS ORDER PLACEMENT
LEVEL 3 — SMART SEARCH

Search that understands intent, not keywords.

"party wear""beach party""Haldi function"
QUERY CLAUDE HAIKU
intent + tags
ALGOLIA
eluno_products
RESULTS
KV-cached

intent occasion · tags [frame:gold, lens:gradient, shape:cat-eye]47 frames · 142 ms · cached

HACKATHON BUILD — VIRTUAL COACH

We taught AI to score every sales call.

Call → transcript → Claude Sonnet → score /100, stage completion & coaching tips. Built at a hackathon — ready to scale.

  • NEXTPredict the walk-in from the conversation
  • NEXTAuto-feedback to store team + IST — less manual QA
  • NEXTPre-brief retail for booked appointments → better conversion
Virtual Coach analytics dashboard
VIRTUAL COACH · 25 CALLS ANALYSED
Per-call scores
PER-CALL SCORES
Call coaching detail
COACHING TIPS
NEXT LEVEL

We built the machine.
Now we scale it.

↑ ADOPTION↑ COVERAGE↑ CONVERSION
OPTYOur in-house Avis/Aris replacement — POC live → full control of product customization
STYLEAI Styling, customer-facing — turn 37% into the default way people buy
LENSLens Consultation → billing, in one flow
PREDICTPredictive store ops — ML footfall & conversion

CONTINUE?

THE DEAL

Our job isn't just to build tech.
It's to make every team's work easier.

All we ask in return: Adoption + a continuous feedback loop.

That loop is what makes the product better — every single week.

WE
BUILD
YOU
ADOPT
YOU GIVE
FEEDBACK
WE
IMPROVE
EVERY WEEK
PLAYER 1 WINS!

From spreadsheets to the Eluno Factory
1 TEAM made it real.

QMS · OMS · Smart Search · Virtual Coach · IRIS AI · Opty · Lens Consultation

THANK YOU

LEVEL 1/12
SPACE